Effective Date: September 2023

​

1. Introduction

 

At MJB Power Washing Solutions, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing or using our website and services, you consent to the practices described in this policy.

 

2. Information We Collect

 

We collect and process personal information only for the purposes relevant to our business and services. The information we collect may include:

 

• Contact details such as your name, email address, phone number, and physical address.

• Information you provide when you contact us, request a quote, or schedule a service.

• Correspondence records, including emails, messages, and phone call details.

• Information related to services you have requested or received from us.

 

3. How We Use Your Information

​

We use the collected information for the following purposes:

 

• To respond to your inquiries, provide quotes, and schedule services.

• To maintain records of services provided and communicate with you about them.

• To improve our services, website, and customer experience.

• To comply with legal obligations, including invoicing and record-keeping.

• To send you updates, newsletters, and promotional materials (only with your explicit consent).

 

4. Cookies Policy

 

Our website may use cookies to enhance your browsing experience.

 

Cookies are small data files stored on your device when you visit our website. They help us understand how you interact with our website, improve your user experience, and provide relevant content.

 

We may use the following types of cookies:

 

Session Cookies: These cookies are temporary and are deleted when you close your browser.

 

Persistent Cookies: These cookies remain on your device for a specified period or until you delete them.

 

Analytical Cookies: We use these cookies to gather information about how you use our website, such as which pages you visit and how long you stay on our site.

 

Functional Cookies: These cookies enable enhanced website functionality, such as remembering your preferences.

 

You have the option to manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality and usability of our website.

 

5. Data Security

 

We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We regularly review and update our security practices to safeguard your data.

 

6. Data Retention

 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by legal and accounting obligations.

 

7. Your Rights

 

You have the right to access, correct, delete, or restrict the processing of your personal information. If you have any questions or requests regarding your data, please contact us using the information provided below.

 

8. Contact Us

​

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 

Email: mjburrows81@icloud.com

Telephone: 07988170089